Refund

How To Ask for a Refund?

Watch the video below which explains how to get a guaranteed refund within 24 hours using: https://www.clkbank.com/#!/#OrderLookup

If you are unsure after watching the video, please use the form in the lower left of this page including the email address you used to make your order and Denise will process your refund within the next 48 hours! Thank you very much.

Refund Policy

We hope that you'll absolutely love our products.

You are fully protected by a 100% money-back return policy.

Here's how it works...

If for any reason you're dissatisfied at any time during the first 60 days after purchase, simply return the product and ask for a full refund. You'll get your money back. That's a firm promise and commitment.

If you have any questions about your return, please go to our contact page where you can choose "Refund Question" and ask everything you would like to know.

Finally, and this is totally optional and at your discretion, we sure would appreciate it if you would include some explanation for why you're returning the product so we can work to make the product better. We want satisfied customers and we appreciate & welcome your feedback.

Troubleshooting & FAQ

We are always happy to help you anytime, however you might be able to solve your problem much faster by checking this page

The video is not loading?

Possible explanation:

Your browser does not support HTML5 or Flash.

Solution:

Upgrade your browser. We suggest Google Chrome .
View the text version of the presentation. Click here.

The "BUY" button is not visible or it does not work

Possible explanation:

Your browser does not support JavaScript.

Solution:

Upgrade your browser. We suggest Google Chrome .
To buy the product directly, click here .

I did not receive a confirmation email

Possible explanation:

You have an anti-spam software installed.
Your e-mailing services provider has an anti-spam software installed.

Solution:

Please check your spam folder.
Attention! If your email server has a spam filter, you might only receive a notification that an email has been dropped to the spam folder without sending the actual mail to you.

When i download or open the PDF file, it saves with the extension .txt

Possible explanation:

It seems that some browsers (Safari on mac) save the files with the extension .txt this is due to the fact that the browser has encountered an unknown file extension.

Solution:

Just remove the .txt from the end of the file name and the file will now play/open correctly.

Where are my products?

All the products you have bought are on your product page. Check your email for the link. You may scroll down to the product you want to download / view.

How do i download a file?

You click on the download link beneath the product
If you are having problems accessing the file like this, right-click the download button and then "Save Link As ..." on your context menu and choose a location where you want the file to be stored on your computer.

This policy was last updated on 11-8-2015.

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