The video is not loading?
Possible explanation:
- Your browser does not support HTML5 or Flash.
Solution:
- Upgrade your browser. We suggest Google Chrome .
- View the text version of the presentation. Click here.
The "BUY" button is not visible or it does not work
Possible explanation:
- Your browser does not support JavaScript.
Solution:
- Upgrade your browser. We suggest Google Chrome .
- To buy the product directly, click here .
I did not receive a confirmation email
Possible explanation:
- You have an anti-spam software installed.
- Your e-mailing services provider has an anti-spam software installed.
Solution:
- Please check your spam folder.
- Attention! If your email server has a spam filter, you might only receive a notification that an email has been dropped to the spam folder without sending the actual mail to you.
When i download or open the PDF file, it saves with the extension .txt
Possible explanation:
- It seems that some browsers (Safari on mac) save the files with the extension .txt this is due to the fact that the browser has encountered an unknown file extension.
Solution:
- Just remove the .txt from the end of the file name and the file will now play/open correctly.
Where are my products?
- All the products you have bought are on your product page. Check your email for the link. You may scroll down to the product you want to download / view.
How do i download a file?
- You click on the download link beneath the product
- If you are having problems accessing the file like this, right-click the download button and then "Save Link As ..." on your context menu and choose a location where you want the file to be stored on your computer.